Shipping Policy
Last Updated: June 25, 2026
Because seeds are living botanical products, proper handling and timely transport are critical. At FRUGROW, we pack all vegetable, flower, and fruit seeds in climate-protective packaging to safeguard their germination viability during transit.
1. Processing & Handling Time
All seed orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During peak seasonal planting windows (Spring and Autumn), processing times may slightly extend due to high volumes. We appreciate your patience as we ensure every seed packet is securely sealed and labeled.
2. Domestic & International Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout. We partner with reliable carriers to offer standard and expedited shipping solutions.
International Customs & Regulations: Seeds are subject to strict agricultural import regulations in many countries. As the buyer, you are responsible for ensuring that the vegetable, flower, or fruit seeds you purchase comply with your local customs and import laws.
FRUGROW is not responsible for any packages confiscated, destroyed, or delayed by customs authorities due to regional quarantine policies.
3. Order Tracking
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available via the carrier's system.
4. Shipping Damage & Temperature Exposure
We utilize protective padded mailers and moisture-resistant barrier bags. If your package arrives explicitly damaged or crushed in transit, impacting the physical integrity of the seeds, please take photos and contact us immediately at service@frugrow.com so we can arrange a replacement.